Q: Will I be updated during my surveillance investigation?
A: Absolutely, our investigator or case manager will notify you of updates on a regular basis during your surveillance investigation. Our goal is to communicate with you all of our efforts as often as you would like. Other investigation firms may hold off and update you upon completion of the case. We feel this is not productive to the case integrity and does not reflect good customer service. Hodson P.I. is renowned for our customer service and our high standards of communication with our clients. With that being said, we will provide surveillance investigation updates.
We pride our firm on establishing contact and a relationship with our clients where we are transparent about every step of the investigation. Our investigators will also ask how you want to receive your updates. Some of our clients prefer updates via a phone call, while others would prefer communication over emails. We will cater to your communication preferences and provide updates on a regular basis for investigations within any time frame.
If you have any other questions feel free to contact our investigations firm. Our investigator will respond to you within 24 hours to answer your questions. To request a free online quote please click on the button below.